I ordered a couple of wax boxes over the phone from Perfect Image out of Philly
using my credit card a couple of weeks ago and they never arrived. When I
called a few days ago to see whether they shipped, the woman who answered the
phone said she couldn't tell me anything but would"call me tomorrow". When she
didn't call the next day, I called her back and she told me "the warehouse is
in a meeting" and she would call back. When she still didn't return my call, I
called again and was told "the warehouse doesn't answer" and that she would
call me the next day. I really just want the cards. Is this typical for them or
are they in some kind of trouble? I've never dealt with them before but I
certainly haven't had this kind of experience with other large dealers before.
Any information or suggestions would be appreciated. Thanks! - Tom