As some of you may have seen, I've been having serious computer
problems. I've recently traced it to a conflict between my all-in-one
printer/fax/copier/scanner and my computer. After hours/days on the
phone with an Apple techie and reinstalling my OS several times, that's
the only thing that consistently fouled everything up.
Strangely enough, I thought calling HP (the printer's maker) would help.
Wrong. Their tech support stinks! The fellow I had on the phone had a
thick enough accent that I had a very difficult time understanding him,
but that's relatively minor. What really made it bad was that he claimed
that updated software for my printer was only available on a CD, at a
cost of $22 -- nothing online for download. Okay, I tried emailing HP
and had a reply from a very nice fellow, who tried to help by sending me
the supposedly-nonexistent link for the download and giving me
instructions on how to use it. Now, I consider myself fairly competent
with my computer, but somehow this download simply wouldn't install
correctly. I finally got everything except the scanning part to work (at
the cost of my internet connection, which was interrupted each time I
installed), but I didn't really see why I should have to do without
The upshot of that was that I took the whole thing back to Costco, where
I'd purchased it; I love Costco's return policy! I now have my money
back, but no printer. They didn't have anything but HP in stock, and
I've sworn off of them; this is my third run-in with their
less-than-stellar tech support over the years, and that's enough. I've
ordered a Canon all-in-one (no fax, though) from them and will get it in
a week or two. I've always had good luck with Canon printers before, so
I have my fingers crossed.
If you've stuck with this tale of woe thus far, I'll get on topic now.
;) During all of this headache and the multiple reinstallations of my OS
and the printer software, I had very little quilting time. However, I
did manage to begin quilting my Tuppence quilt, and I'm really hoping to
get a lot more on it done during our RCTQ Quilting Week. Whew!
Cross your fingers for me that the new printer works flawlessly -- I've
had enough! <g>
Sandy in Henderson, near Las Vegas
my ISP is earthlink.net -- put sfoster1(at) in front
AKA Dame Sandy, Minister of Education