Recently I posted a review/complaint about the KMC 1/72 Dauntless
detail set on the news group, stating: that in my opinion it does not
fit properly and the design needs refinement. Within hours I received a
reply from a helpful individual who had passed on my remarks and
concerns directly to KMC and even provided me with an address and fax
number to which I could directly appeal for help. For this assistance I
am sincerely grateful. The modeler asked that I not e-mail him... he was
just being helpful.
Grateful I was, however, I was also just equally concerned that my
posting vanished from the news group nearly as fast as it appeared;
fueling a suspicion that perhaps the news group is only interested in
positive reviews or that the person helping me has conflict of interest
with himself and KMC.
I suggested in my posting that perhaps I'm not the only one
experiencing fit problems with this particular kit. The only we'll ever
know is if the message is left there long enough for others who have
built the kit to see it and reply.
I am willing to admit I am wrong when someone shows me or explains
to me why I am... and if my posting just slipped through the cracks then
so be it, I am wrong and end of discussion. But, if this is not the
case and others are not being afforded the opportunity to agree or
disagree then a great disservice is being done to everyone in the group
by those running the board.
Good or bad, I assume this is an open forum for help, advice.. and
even accounts of negative product experiences when they occur.
Thanks sincerely for the help.... but if sheltering potential
customers from bad news about products is an unarticulated agenda of the
group then no thanks.
Airplane glue.... etc.