eBay Gripe Sellers Charging for Ins & Sending Regular Post

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Dave » Sun, 11 May 2003 00:37:41



I really do not buy much on eBay anymore, usually only if I know the
seller, or really really want the item.  Recently I have bought two
items, one from an eBay seller, another from a dealer in the UK.  I
asked for and was charged for insurance on both.  Both items were
shipped regular post.  When I inquired of the sellers and asked for
the excess postage fee back, their reply was that they self insure.

Is this becoming a trend to avoid postage fees, make a bit of money on
the side?  As a buyer getting a regular posted item I guess I can
claim I never got it and ask for my money back, so why other than pure
profiteering would a seller do this?

Dave P.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Bob Flamini » Sun, 11 May 2003 00:45:54


Quote:

> Is this becoming a trend to avoid postage fees, make a bit of money on
> the side?

If by "trend" you mean SOP for the past three-five years, then yes.

--
Bob

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Crato » Sun, 11 May 2003 00:50:26


Quote:

> I really do not buy much on eBay anymore, usually only if I know the
> seller, or really really want the item.  Recently I have bought two
> items, one from an eBay seller, another from a dealer in the UK.  I
> asked for and was charged for insurance on both.  Both items were
> shipped regular post.  When I inquired of the sellers and asked for
> the excess postage fee back, their reply was that they self insure.

> Is this becoming a trend to avoid postage fees, make a bit of money on
> the side?  As a buyer getting a regular posted item I guess I can
> claim I never got it and ask for my money back, so why other than pure
> profiteering would a seller do this?

> Dave P.

This used to bother me as well but I accept it now. It is called "self
insuring" The seller may have a policy with someone other then the USPS
and it saves money. The item is indeed insured but just not by the USPS.
*Or* they may be setting money aside and hope the package makes it .. if
not, they will replace it or refund your money.
This is a route that I would take but I understand that it would set
alarms with folks on the receiving end and I'd rather not have to go
through it.

--
Jason Craton  ---- CONECA N-3407 --- WINS #5
---------------------------
Interested in error coins?
http://www.error-coins.com - A work in progress (lack of progress
really).

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Bob Flamini » Sun, 11 May 2003 01:00:06


Quote:

> This is a route that I would take but I understand that it would set
> alarms with folks on the receiving end and I'd rather not have to go
> through it.

Me too. The legality of such a plan aside, but I would love to claim
self-insurance, especially on lower priced items. I have no problem
replacing or refunding a $40-$60 coin that disappears in the maelstrom
... er, mailstream. But doing such a thing raises so many red flags with
buyers that I just wouldn't bother.

--
Bob

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Dale Hallmar » Sun, 11 May 2003 01:21:36



Quote:

> > This is a route that I would take but I understand that it would set
> > alarms with folks on the receiving end and I'd rather not have to go
> > through it.

> Me too. The legality of such a plan aside, but I would love to claim
> self-insurance, especially on lower priced items. I have no problem
> replacing or refunding a $40-$60 coin that disappears in the maelstrom
> ... er, mailstream. But doing such a thing raises so many red flags with
> buyers that I just wouldn't bother.

I hesitate to point this out but, as a seller, if you truly
have every intention of replacing the item or refunding the money and you
want to self-insure...............Why not go to the local Office Supply Store,
order a custom *** stamp that says "insured" and a stamp pad and some red ink and
stamp your packages "insured" and you are in business  ;-)

Seriously, as a buyer I don't care one little bit who gets the insurance money I
send, the buyer or the PO or
some other insurance co.  What is important to me is that I get the item or a
complete refund.

I view it kinda like an extended warranty :-)

Dale

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Bill Krumme » Sun, 11 May 2003 01:45:45



Quote:
> I really do not buy much on eBay anymore, usually only if I know the
> seller, or really really want the item.  Recently I have bought two
> items, one from an eBay seller, another from a dealer in the UK.  I
> asked for and was charged for insurance on both.  Both items were
> shipped regular post.  When I inquired of the sellers and asked for
> the excess postage fee back, their reply was that they self insure.

> Is this becoming a trend to avoid postage fees, make a bit of money on
> the side?  As a buyer getting a regular posted item I guess I can
> claim I never got it and ask for my money back, so why other than pure
> profiteering would a seller do this?

> Dave P.

Dave, I no longer buy insurance for any item I ship for which the buyer paid
less than $20, yet any item under $20 is still sent to the buyer with no
risk to the buyer.    I set up my auctions to say insurance included in the
shipping charge.  Thus, once I have so stated, the item is shipped at no
risk to the buyer, and this is whether I pay the USPO an insurance fee or
not.   I have, over the years, mailed probably 400, 500, 600 packages and
have never had one lost (my manager says to quit saying that because I push
my luck just by saying it).   The extra money I save on shipping goes into
the profit column (or, very often, decreases the losses I took), and I have
no qualms about this because I am at risk (not the buyer) and, in my mind,
my risk justifies pocketing the extra $1.30.

I do not fully describe my policy in my auction description because I do
fear being taken advantage of by anyone who realizes they can have their
coin twice, or the coin and a refund.   By stating in the auction that the
item is shipped insured, I have taken on the responsibilty of the buyer
receiving the item, period.   In fact, I have some reservations about
posting and expounding on my policies here in rcc, for fear that there will
be a reader out there who will want to take advantage.  OTOH, I know that
some will refuse to buy from me,  not accepting my shipping policies.

I have followed many threads in rcc where many posters are troubled by this
self-insurance, and I do not understand their dismay.   I normally charge $2
S&I for a raw coin that I anticipate will sell for less than $50.  If the
coin sells for less than $20, I ship self insured and postage and envelope
cost me about .60 cents, and I pocket the $1.40.  I am responsible for the
item getting to the customer.  If the customer claims it never came (has yet
to happen to me), I will replace or refund.  If this were to start
happening, and happen often enough that I was absorbing more costs than I
charge, I would change my policy.

I started this after the first few times I sold coins under $10 and felt
ridiculous giving the post office $1.30 to insure a $3, $4, or $5 item.  For
awhile, I self insured any item under $10, and recently decided to change
the cut off line to $20.    All the limit does is define the degree of risk
that I, as seller, am willing to take.   Regardless of my limit, the seller
is not at risk.  Were I to reduce my shipping charge to .75 and state
insurance was extra, then the buyer could opt to save money by accepting a
degree of risk, but I will not do that.  Every item I ship is shipped
insured, even a $1 item,  meaning to me that the buyer has no risk with
their purchase.   Bill

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Bill Krumme » Sun, 11 May 2003 02:01:13



Quote:




> > > This is a route that I would take but I understand that it would set
> > > alarms with folks on the receiving end and I'd rather not have to go
> > > through it.

> > Me too. The legality of such a plan aside, but I would love to claim
> > self-insurance, especially on lower priced items. I have no problem
> > replacing or refunding a $40-$60 coin that disappears in the maelstrom
> > ... er, mailstream. But doing such a thing raises so many red flags with
> > buyers that I just wouldn't bother.

> I hesitate to point this out but, as a seller, if you truly
> have every intention of replacing the item or refunding the money and you
> want to self-insure...............Why not go to the local Office Supply
Store,
> order a custom *** stamp that says "insured" and a stamp pad and some
red ink and
> stamp your packages "insured" and you are in business  ;-)

Dale, I may be off here, but I instintively feel there is a greater chance
of my package getting to it's destination if there is not an "insured"
stamped on it.  Just a plain ole envelope from the Seneca Dairy Queen.

Quote:

> Seriously, as a buyer I don't care one little bit who gets the insurance
money I
> send, the buyer or the PO or
> some other insurance co.  What is important to me is that I get the item
or a
> complete refund.

> I view it kinda like an extended warranty :-)

Exactly.  Bill

- Show quoted text -

Quote:
> Dale

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by DOND » Sun, 11 May 2003 02:34:43



Quote:

>I hesitate to point this out but, as a seller, if you truly
>have every intention of replacing the item or refunding the money and you
>want to self-insure...............Why not go to the local Office Supply
>Store,
>order a custom *** stamp that says "insured" and a stamp pad and some red
>ink and
>stamp your packages "insured" and you are in business  ;-)

If you did that, your package would be rejected by the USPS...

dondi3
DONDI enterprises.  BUY, SELL, TRADE. RARE COINS & PRECIOUS METALS
Member COINNET, CSNS, ANA, INA, MOON, ILNA.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by DOND » Sun, 11 May 2003 02:34:43



Quote:

> The legality of such a plan aside, but I would love to claim
>> self-insurance, especially on lower priced items. I have no problem
>> replacing or refunding a $40-$60 coin that disappears in the maelstrom
>> ... er, mailstream. But doing such a thing raises so many red flags with
>> buyers that I just wouldn't bother.

Several points of interest...self insurance is not the same as 3rd party
insurance...I use both...and I've been doing it that way for over 2 years.  I
remember fighting several battles here on rcc when I first expounded on the
benefits of self insurance and 3rd party insurance.  Some denied that 3rd party
insurance existed and some said it was against the law...other's said they
would never buy from such a company and still others thought it was merely a
game to rip off buyers.  All that has been explained on these pages many times
and most of the objection has died down. My experience has been that careful
shipping, packaging and addressing of packages increases the odds of my
packages safe arrival exponentially.  I ship from 5-15 packages a day and don't
think I've lost anything in nearly a year.  I still insure higher value
packages and occasionally use delivery confirmation to risky areas, but I never
pay postal insurance any more...it's simply too expensive.  One reason may be
the stickers and extra stuff on the outside of the box that says "VALUABLE
ITEMS INSIDE!!!" to anyone interested.  Even if the PO allowed me to stamp my
self insured and 3rd party stuff "insured" I wouldn't do it.

As for customers who won't buy from 3rd party or self insured sellers, I
suspect they're the PITAs anyway and I'm probably better off without their
business.  Most of them are just looking for something to whine about and I'm
not very patient with whiners and petty complaints.  If I SAY it's insured that
means its insured.  Whether I pass my risk to the Post Office, a 3rd party or
my own wallet is immaterial to the buyer, if he gets either his product or his
money back.  I regard it as purely my own business decision, much like whether
I want to ship USPS or some other way.  If a buyer pays a couple of bucks for
postage and I elect to deliver it to him personally, is he entitled to a
refund?  Heck no.  Likewise with insurance...

A sidelight to this issue, is that if you take paypal for payment, you're
automatically accepting the risk of delivery.  Any buyer who fails (or claims
to have failed) to recieve any item paid thru paypal, can get his money back
unless the seller can PROVE that it was recieved.  Call it automatic insurance,
if you will, it means that it is the responsibility of the buyer to accept the
risk of delivery, which is as it should be, if he charges of shipping.  I
believe he is responsible even if the buyer refuses insurance, which is why I
don't offer my buyers the choice.

dondi3
DONDI enterprises.  BUY, SELL, TRADE. RARE COINS & PRECIOUS METALS
Member COINNET, CSNS, ANA, INA, MOON, ILNA.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Dogg » Sun, 11 May 2003 02:41:03



Quote:




> > > This is a route that I would take but I understand that it would set
> > > alarms with folks on the receiving end and I'd rather not have to go
> > > through it.

> > Me too. The legality of such a plan aside, but I would love to claim
> > self-insurance, especially on lower priced items. I have no problem
> > replacing or refunding a $40-$60 coin that disappears in the maelstrom
> > ... er, mailstream. But doing such a thing raises so many red flags with
> > buyers that I just wouldn't bother.

> I hesitate to point this out but, as a seller, if you truly
> have every intention of replacing the item or refunding the money and you
> want to self-insure...............Why not go to the local Office Supply
Store,
> order a custom *** stamp that says "insured" and a stamp pad and some
red ink and
> stamp your packages "insured" and you are in business  ;-)

> Seriously, as a buyer I don't care one little bit who gets the insurance
money I
> send, the buyer or the PO or
> some other insurance co.  What is important to me is that I get the item
or a
> complete refund.

> I view it kinda like an extended warranty :-)

> Dale

I *think* it's against the law for anyone but the PO to stamp insured on the
pkg.

Ed

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Dale Hallmar » Sun, 11 May 2003 02:59:35



Quote:






> > > > This is a route that I would take but I understand that it would set
> > > > alarms with folks on the receiving end and I'd rather not have to go
> > > > through it.

> > > Me too. The legality of such a plan aside, but I would love to claim
> > > self-insurance, especially on lower priced items. I have no problem
> > > replacing or refunding a $40-$60 coin that disappears in the maelstrom
> > > ... er, mailstream. But doing such a thing raises so many red flags with
> > > buyers that I just wouldn't bother.

> > I hesitate to point this out but, as a seller, if you truly
> > have every intention of replacing the item or refunding the money and you
> > want to self-insure...............Why not go to the local Office Supply
> Store,
> > order a custom *** stamp that says "insured" and a stamp pad and some
> red ink and
> > stamp your packages "insured" and you are in business  ;-)

> > Seriously, as a buyer I don't care one little bit who gets the insurance
> money I
> > send, the buyer or the PO or
> > some other insurance co.  What is important to me is that I get the item
> or a
> > complete refund.

> > I view it kinda like an extended warranty :-)

> > Dale

> I *think* it's against the law for anyone but the PO to stamp insured on the
> pkg.

> Ed

I don't know about that but I have recycled some packages with it still visible and
had no problem (not intentionally used to mis-lead).  In spite of what I posted may
lead anyone to think, I am not a proponent of stamping them falsely.  It was just an
off the cuff comment.

Dale
Think first then post.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by eXistenZ3 » Sun, 11 May 2003 02:56:31


Quote:

> If you did that, your package would be rejected by the USPS...

Not really.  I just sent a small coin off and only had it
insured for $50.  No tracking, nothing.  They just printed
me off the old green receipt, and stamped a big red INSURED
on it and sent it on its way.

--
        ______  ______
.-----.|__    ||__    | eXistenZ32

|_____||______||______|

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by DOND » Sun, 11 May 2003 03:19:25



Quote:


>> If you did that, your package would be rejected by the USPS...

>Not really.  I just sent a small coin off and only had it
>insured for $50.  No tracking, nothing.  They just printed
>me off the old green receipt, and stamped a big red INSURED
>on it and sent it on its way.

Obviously, you misread the thread.  The USPS will not accept any "insured"
stamp but their own on any package carried by them.  EIther they reject it,
cover the stamp
or you pay.

dondi3
DONDI enterprises.  BUY, SELL, TRADE. RARE COINS & PRECIOUS METALS
Member COINNET, CSNS, ANA, INA, MOON, ILNA.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by gogu » Sun, 11 May 2003 03:22:33




Quote:
> I really do not buy much on eBay anymore, usually only if I know the
> seller, or really really want the item.  Recently I have bought two
> items, one from an eBay seller, another from a dealer in the UK.  I
> asked for and was charged for insurance on both.  Both items were
> shipped regular post.  When I inquired of the sellers and asked for
> the excess postage fee back, their reply was that they self insure.

> Is this becoming a trend to avoid postage fees, make a bit of money on
> the side?  As a buyer getting a regular posted item I guess I can
> claim I never got it and ask for my money back, so why other than pure
> profiteering would a seller do this?

Right! Just do it and see what those people have to say!

--
E' mai possibile, oh porco di un cane, che le avventure in codesto reame
debban risolversi tutte con grandi puttane!
F.d.A

Quote:
> Dave P.

 
 
 

eBay Gripe Sellers Charging for Ins & Sending Regular Post

Post by Barry » Sun, 11 May 2003 03:29:03




Quote:
>Dale, I may be off here, but I instintively feel there is a greater chance
>of my package getting to it's destination if there is not an "insured"
>stamped on it.  Just a plain ole envelope from the Seneca Dairy Queen.

If I got a package from the Seneca Dairy Queen, this time of year, I'd
be worried about something dripping out of it...
Barry
--
Note - Remove the X from my e-mail address for direct replies