EBay sellers gouging on shipping charges

EBay sellers gouging on shipping charges

Post by WFW » Sun, 12 Jul 1998 04:00:00



This is the message I got when I complained about a shipping charge greater
than the cost of the item:

When our employees who pack and prepare the orders start working
for free and Staples starts giving away packing tape and labels
and packing material grows on trees, we'll pack and ship for free.
Until then, get a grip!
Lorie

WWW.EtcShop.com

Yes, it's funny, but rediculous!

 
 
 

EBay sellers gouging on shipping charges

Post by Kris Bak » Sun, 12 Jul 1998 04:00:00


Quote:

>This is the message I got when I complained about a shipping
>charge greater than the cost of the item:
>When our employees who pack and prepare the orders start
>working for free

   How much does such an employee make "per hour" - not
   more than $7?   How many packages can a DECENT packer
   pack in an hour?   The military standard on small items is
   30!   That's a production line process, but if you have
   "employees" (in the plural), you must have a production
   line or other organized manner.   $7/30 = $0.233333 PER
   package (or, lets round it to a quarter.)

Quote:
>and Staples starts giving away packing tape and labels

   OK....let's add a dime for those.

Quote:
>and packing material grows on trees, we'll pack and ship for
>free.

   As we've discussed here, there's more free packing material
   available than people can haul away.   Staples?   Egads!
   The piddly amounts you purchase there are so damned
   expensive that its comical.

   Right now, I'm overflowing with GOOD boxes (from my

   recent beautiful gifts we were sent during our surgeries,
   from shipments my husband used to receive when he
   worked at home, etc, etc, etc.)   I've got about 200 boxes
   (mostly folded).   Wish I could magically transport them
   to folks who needed them.

Kris

 
 
 

EBay sellers gouging on shipping charges

Post by potterynu » Sun, 12 Jul 1998 04:00:00


I, too, have had a similar response to one seller's packaging/
shipping charges (even wanted to charge me the exhorbitant rate
one of those quick-stop postal centers charges).  I now try to
get a rate quote up-front during the auction if it's not posted
in the description and I encourage any potential bidders on my
things to do the same from me.

BTW, Kris, "Staples" in the WFW2's post referred to a chain
store which is similar to an "OfficeMax" or "Office Depot".

jp

Quote:


> >This is the message I got when I complained about a shipping
> >charge greater than the cost of the item:
> >When our employees who pack and prepare the orders start
> >working for free

>    How much does such an employee make "per hour" - not
>    more than $7?   How many packages can a DECENT packer
>    pack in an hour?   The military standard on small items is
>    30!   That's a production line process, but if you have
>    "employees" (in the plural), you must have a production
>    line or other organized manner.   $7/30 = $0.233333 PER
>    package (or, lets round it to a quarter.)

> >and Staples starts giving away packing tape and labels

>    OK....let's add a dime for those.

> >and packing material grows on trees, we'll pack and ship for
> >free.

>    As we've discussed here, there's more free packing material
>    available than people can haul away.   Staples?   Egads!
>    The piddly amounts you purchase there are so damned
>    expensive that its comical.

>    Right now, I'm overflowing with GOOD boxes (from my

>    recent beautiful gifts we were sent during our surgeries,
>    from shipments my husband used to receive when he
>    worked at home, etc, etc, etc.)   I've got about 200 boxes
>    (mostly folded).   Wish I could magically transport them
>    to folks who needed them.

> Kris

--
Sincerely,

jp
Hull Pottery Specialist

-----------------------
"On ne voit bien qu'avec le coeur,
l'essentiel est invisible pour les yeux."

 
 
 

EBay sellers gouging on shipping charges

Post by Cobble Cree » Sun, 12 Jul 1998 04:00:00


Shipping charges should be stated in the listing; if they aren't, e-mail the
seller and ask.  If you feel that the charges are unreasonable, simply don't
bid.  I've said it before and will say it again...the seller sets the terms;
you vote by bidding or not bidding.  The sellers who gouge on shipping will
find themselves out of business if people refuse to buy from them.

Packing materials can be expensive.  I get as many freebies as I can, but
haven't yet found anyone who will give me good quality tape or the bubble
mailers that allow me to ship a lot of my items safely.  I get all the peanuts
and boxes I can use, and some
bubble wrap.  I don't normally factor the cost of packing materials into what I
charge.  In over 400 transactions this year, I haven't had any complaints about
shipping prices.  I normally charge $1.50 - $3.00 on small items, and sometimes
make .25-.50 on shipping, and sometimes lose the same amount based on how well
I guessed.

From previous discussions on this group I know that there are those out there
who believe that sellers shouldn't set reserves, should start all auctions at
$1, and should charge actual shipping, to the penny.  That doesn't work for me.

As much as I enjoy what I do, this is a profitable BUSINESS for me and my job
is to keep it that way.

I cringed recently when I sold a $12 item that cost $16 (actual cost) to ship
overseas.  The buyer was most gracious and said he was used to paying more for
shipping than for the items he buys...ouch!

Jan

Quote:

> This is the message I got when I complained about a shipping charge greater
> than the cost of the item:

> When our employees who pack and prepare the orders start working
> for free and Staples starts giving away packing tape and labels
> and packing material grows on trees, we'll pack and ship for free.
> Until then, get a grip!
> Lorie

> WWW.EtcShop.com

> Yes, it's funny, but rediculous!

 
 
 

EBay sellers gouging on shipping charges

Post by Kris Bak » Sun, 12 Jul 1998 04:00:00


Quote:

>I, too, have had a similar response to one seller's packaging/
>shipping charges (even wanted to charge me the exhorbitant rate
>one of those quick-stop postal centers charges).  I now try to
>get a rate quote up-front during the auction if it's not posted
>in the description and I encourage any potential bidders on my
>things to do the same from me.

   That's why I always use the USPS; I don't want to pay
   a fee to a mail-drop center to use UPS (and its a long drive
   to the UPS terminal.)   In fact, for the same mileage it takes
   me to drive to UPS, I can drive to the USPS terminal at the
   Salt Lake City airport - where my Priority Mail packages go
   out on the next applicable flight (and many of my customers
   get next-day deliveries because I do that often!)

Quote:
>BTW, Kris, "Staples" in the WFW2's post referred to a chain
>store which is similar to an "OfficeMax" or "Office Depot".
>jp

Hi, jp -

I know what Staples is .... I might be in Utah, but we do have
paved streets here.   We even have this weird kind of stage
play where people sing, instead of talk.  I believe they call
it opera.  ;)

We've got all the normal stuff such as  Staples, Office Max,
and Office Depot (along with a large number of independents
who are becoming very competitive in their pricing.)  

My comment "Staples!  Egad!" was based upon the prices
that one pays for packing materials there.

cheap Kris

Quote:


>> >This is the message I got when I complained about a shipping
>> >charge greater than the cost of the item:
>> >When our employees who pack and prepare the orders start
>> >working for free
>>    How much does such an employee make "per hour" - not
>>    more than $7?   How many packages can a DECENT packer
>>    pack in an hour?   The military standard on small items is
>>    30!   That's a production line process, but if you have
>>    "employees" (in the plural), you must have a production
>>    line or other organized manner.   $7/30 = $0.233333 PER
>>    package (or, lets round it to a quarter.)
>> >and Staples starts giving away packing tape and labels
>>    OK....let's add a dime for those.
>> >and packing material grows on trees, we'll pack and ship for
>> >free.
>>    As we've discussed here, there's more free packing material
>>    available than people can haul away.   Staples?   Egads!
>>    The piddly amounts you purchase there are so damned
>>    expensive that its comical.
>>    Right now, I'm overflowing with GOOD boxes (from my

>>    recent beautiful gifts we were sent during our surgeries,
>>    from shipments my husband used to receive when he
>>    worked at home, etc, etc, etc.)   I've got about 200 boxes
>>    (mostly folded).   Wish I could magically transport them
>>    to folks who needed them.
>> Kris

 
 
 

EBay sellers gouging on shipping charges

Post by planosingle » Sun, 12 Jul 1998 04:00:00


ship United States Postal service.... cause they are cool and give you free
boxes
and tape. :)

(or if you are cheap like some of the people I have purchased from.... goto
the postal
store... get the boxes... turn them inside out..... and mail them that way
through UPS...
that way you get the free boxes AND the cheaper shipping.)

Me I dont care... cause I just charge the shipping to the poeple who buy the
stuff... I dont
care what it costs... its their problem. =)  I mostly look for convienience
for me to ship...
since I live 1 block away from a post office..... well there is you
answer.....

I cant believe I typed this much of an answer... anyways.


Quote:

>>I, too, have had a similar response to one seller's packaging/
>>shipping charges (even wanted to charge me the exhorbitant rate
>>one of those quick-stop postal centers charges).  I now try to
>>get a rate quote up-front during the auction if it's not posted
>>in the description and I encourage any potential bidders on my
>>things to do the same from me.

>   That's why I always use the USPS; I don't want to pay
>   a fee to a mail-drop center to use UPS (and its a long drive
>   to the UPS terminal.)   In fact, for the same mileage it takes
>   me to drive to UPS, I can drive to the USPS terminal at the
>   Salt Lake City airport - where my Priority Mail packages go
>   out on the next applicable flight (and many of my customers
>   get next-day deliveries because I do that often!)

>>BTW, Kris, "Staples" in the WFW2's post referred to a chain
>>store which is similar to an "OfficeMax" or "Office Depot".
>>jp

>Hi, jp -

>I know what Staples is .... I might be in Utah, but we do have
>paved streets here.   We even have this weird kind of stage
>play where people sing, instead of talk.  I believe they call
>it opera.  ;)

>We've got all the normal stuff such as  Staples, Office Max,
>and Office Depot (along with a large number of independents
>who are becoming very competitive in their pricing.)

>My comment "Staples!  Egad!" was based upon the prices
>that one pays for packing materials there.

>cheap Kris



>>> >This is the message I got when I complained about a shipping
>>> >charge greater than the cost of the item:
>>> >When our employees who pack and prepare the orders start
>>> >working for free

>>>    How much does such an employee make "per hour" - not
>>>    more than $7?   How many packages can a DECENT packer
>>>    pack in an hour?   The military standard on small items is
>>>    30!   That's a production line process, but if you have
>>>    "employees" (in the plural), you must have a production
>>>    line or other organized manner.   $7/30 = $0.233333 PER
>>>    package (or, lets round it to a quarter.)

>>> >and Staples starts giving away packing tape and labels

>>>    OK....let's add a dime for those.

>>> >and packing material grows on trees, we'll pack and ship for
>>> >free.

>>>    As we've discussed here, there's more free packing material
>>>    available than people can haul away.   Staples?   Egads!
>>>    The piddly amounts you purchase there are so damned
>>>    expensive that its comical.

>>>    Right now, I'm overflowing with GOOD boxes (from my

>>>    recent beautiful gifts we were sent during our surgeries,
>>>    from shipments my husband used to receive when he
>>>    worked at home, etc, etc, etc.)   I've got about 200 boxes
>>>    (mostly folded).   Wish I could magically transport them
>>>    to folks who needed them.

>>> Kris

 
 
 

EBay sellers gouging on shipping charges

Post by Alan Bib » Sun, 12 Jul 1998 04:00:00


Just out of curiosity, what was the item and how much was the shipping?

The only shipping complaint I've received was for an item I was charging
actual shipping.

I've done a good job of scrounging boxes, peanuts, and bubble, though I do
occassionally buy a large roll of bubble, and would buy peanuts occasionally
if they were available locally or priced reasonably.

Alan

Quote:

>This is the message I got when I complained about a shipping charge greater
>than the cost of the item:

>When our employees who pack and prepare the orders start working
>for free and Staples starts giving away packing tape and labels
>and packing material grows on trees, we'll pack and ship for free.
>Until then, get a grip!
>Lorie

>WWW.EtcShop.com

>Yes, it's funny, but rediculous!

 
 
 

EBay sellers gouging on shipping charges

Post by Reynolds Hedlan » Mon, 13 Jul 1998 04:00:00


Well, at least you say you charge actual.......Unlike some of the stuff
on TV, bargain ba***t prices, then Bloomingdales prices for shipping!

Ren

<PLANOSINGLES WROTE>

(Me I dont care... cause I just charge the shipping to the poeple who
buy the
stuff... I dont
care what it costs... its their problem. =)  I mostly look for
convienience
for me to ship...
since I live 1 block away from a post office)

 
 
 

EBay sellers gouging on shipping charges

Post by Terr » Tue, 14 Jul 1998 04:00:00


Quote:

> This is the message I got when I complained about a shipping charge greater
> than the cost of the item:

> When our employees who pack and prepare the orders start working
> for free and Staples starts giving away packing tape and labels
> and packing material grows on trees, we'll pack and ship for free.
> Until then, get a grip!
> Lorie

> WWW.EtcShop.com

> Yes, it's funny, but rediculous!

Actually, I found it be rather a rude.  
Doesn't say much postive to their attitude towards their customers.
Someone in our customer service department telling a customer to"get a
grip ", would be searching for a new job.
Terri

I don't speak for HP and they don't speak for me.